Projects Manager | Product Development & Design

About the Role

As the Project Manager within the Strategy Team, you will play a critical role in driving the execution of strategic initiatives across technology, product innovation, and service enhancement. You will ensure alignment between strategic vision and delivery, focusing on governance, planning, and cross‑functional coordination. Your deep program management expertise will allow you to navigate complex stakeholder environments and support initiatives such as inflight entertainment, connected cabin experiences, food and beverage, and emerging service technologies.

• Support the implementation of governance frameworks for customer experience and product development initiatives, ensuring adherence to organisational standards, processes, and compliance requirements.
• Develop and manage integrated programme plans, timelines, and milestones across inflight experience domains (e.g., cabin interiors, IFE, connectivity, F&B, amenities, service).
• Coordinate activities across product, design, technology, and operations teams, monitor dependencies, and adjust schedules to mitigate risks and delays.
• Track progress against strategic roadmaps and delivery targets, maintaining dashboards and reporting tools to provide visibility to leadership and stakeholders.
• Analyse programme performance and recommend corrective actions where needed.
• Identify, assess, and monitor risks across programmes, facilitate risk mitigation planning and issue resolution, and ensure escalation of critical risks to leadership with recommended actions.
• Support resource planning and allocation across concurrent initiatives, monitoring capacity to ensure efficient delivery and coordinating with HR and functional leads for staffing needs.
• Maintain comprehensive records of programme decisions, actions, and outcomes; develop reporting templates to support transparency and accountability, ensuring knowledge transfer and continuity across programme phases.
• Act as a point of contact for programme‑related communications and updates, preparing summary reports, dashboards, and presentations for internal stakeholders.
• Facilitate cross‑functional collaboration and manage stakeholder expectations.
• Align programme execution with strategic goals of the Product Development Division, supporting feasibility assessments for new concepts and technologies and enabling delivery of innovation initiatives through structured programme support.
• Perform other department duties related to the position as directed by the Head of the Department.

Your skills, imagination, and ambition are key to making an impact. There are no boundaries to your potential or the challenges you can tackle. You’ll find infinite opportunities to grow and work on the biggest, most rewarding projects that build your skills and experience. This is a chance to shape the future of airline experiences and be part of an international community.

Reference #: 230723

Location:

Qatar-Doha

Job family:
Corporate & Commercial

Closing date: 2026‑04‑30