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Job Description & How to Apply Below
TP is seeking a detail-oriented Workforce Analyst for their Contact Center in Doha. This role involves forecasting, scheduling, and real-time monitoring to achieve optimal staffing levels and service targets. Candidates should have a Bachelor's degree and 3–5 years of relevant experience.
Key skills include advanced Excel proficiency and experience with workforce management tools. The ideal candidate will collaborate with multiple teams to improve operational efficiency.
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