Cluster Revenue Executive

Position Summary

Responsible for supporting the Revenue Managers with inventory management and rate loading across all Revenue Management systems, preparing weekly sales strategy packets and managing the inventory of the properties when requested. Provides tracking and analysis when requested and audits the systems to ensure correct set up and distribution.

This role provides tactical support with Revenue Management systems and tasks to the senior members of the Team.

• Ensures full revenue management system and revenue management tool adoption to drive revenue and profit opportunities.
• Updates weekly/monthly tracking for promotions, special events and key segments to support deeper analysis of performance.
• Accurately implements pricing strategies in HPP in a timely manner and coordinates communication of pricing changes to stakeholders.
• Ensures compliance and participation in company promotions and digital channels, completing set up in HPP, eFast and Opera PMS.
• Checks distribution channels for hotel positioning, placement, rate parity and information accuracy; and documents accordingly.
• Supports and executes market‑wide strategy and promotion implementation.
• Prepares weekly sales strategy meeting packets for all hotels in a timely manner, identifying key highlights or risks from prepared data.
• Attends sales strategy meetings as requested to present analysis and recommendations.
• Ensures that the hotel(s) sales strategies are effectively implemented in the reservation and inventory systems.
• Implements tracking and analysis tools to support deeper analysis for the hotels.
• Provides inventory management functional expertise to hotels when required.
• Supports analysis of competitive sets, price positioning and future market need periods when requested.
• Understands the working relationship between Sales, Reservations and property management systems.
• Provides recommendations to improve effectiveness of revenue management processes.
• Promotes and protects brand equity.
• Ensures that technical questions relating to reservations and property management systems are escalated to the correct support desk in a timely manner.
• Builds successful relationships by gathering necessary information to manage projects, achieve goals, and resolve problems.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Develops and manages internal key stakeholder relationships.

Education & Experience

• 2‑year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major. No work experience required.

• Demonstrating knowledge of job‑relevant issues, products, systems, and processes.
• Executing on a predetermined strategy and supporting its implementation.
• Communicating information timely to team members.
• Generating and delivering accurate and timely results in the form of reports, presentations, etc.
• Analytical and critical thinking: gathering and organizing information using a logical and systematic process.
• Intermediate computer skills: utilizing the internet for job‑related search and information; intermediate or higher mastery of Microsoft Excel and PowerPoint.
• Job‑specific computer skills: MS Office applications essential;
  Marriott systems (MARSHA, Opera PMS and Opera S&C, HPP, MarRFP, eFast, MRDW, One Yield) advantageous but not required.
• Oral comprehension: ability to listen to and understand information presented orally.
• Writing: communicating effectively in written form.
• Mathematics: using basic arithmetic to solve problems.

• Adaptability: advocates continuous improvement, learns new skills, takes initiative, works with different management levels.
• Communication: keeps work group informed, listens actively, offers alternatives, communicates timely and proactively.
• Business focus: supports key business values of customer service, associate satisfaction, and financial success; demonstrates pleasant, helpful service to internal and external customers; respects colleagues; employs resources efficiently.
• Planning & Organizing: sets priorities, creates realistic action plans, anticipates issues, follows procedures, meets deadlines, and delivers quality results.
• Problem Solving: identifies problems, seeks resolution through judgment and decision‑making; directs to higher level or applicable department.
• Teamwork: works well in a team, acts as liaison, gives recognition, builds trust, treats others fairly and respectfully, promotes celebration when appropriate.
• Technical Expertise: demonstrates required technical expertise as defined by the position.
• Work Habits: commits to reliability, balances multiple projects, maintains technical and professional skills, improves continuously, represents staff positively.