Account Lead - Middle East - Fintech Ancillaries

About The Job

As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.

• Build & manage strategic partnerships: cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space.
• Lead product development and launch: drive product vision, collaborate with internal teams, and ensure alignment with airline partners’ goals and success metrics.
• Optimize existing solutions: work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities.
• Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing, and issue triaging.
• Leverage data‑driven insights: monitor product performance, assess customer feedback, and make data‑backed decisions to optimize product offerings.
• Collaborate cross‑functionally: work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences.
• Stay abreast of market intelligence: stay up‑to‑date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.

• Strong interpersonal and communication skills to engage with stakeholders at all levels and build trust with partners and internal teams.
• Experience with AI‑powered prototyping tools such as LLM (Claude, Gemini, ChatGPT, etc.).
• Proven ability to manage and grow strategic partnerships.
• Excellent analytical skills and experience in data‑driven decision‑making.
• Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces.
• Strong project management and organizational skills.
• Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus.
• Native Arabic speaker with fluency in English.

• Well‑funded startup with large ambitions, competitive salary, and pre‑IPO equity packages.
• Carrot Cash travel stipend.
• Flexdesk All Access Pass & work‑from‑home stipend.
• Entrepreneurial culture that encourages risk‑taking and pushes limits.
• Open communication with management and company leadership.
• Small, dynamic teams with massive impact.

This is an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self‑sponsored visa or a business entity) and must manage all applicable local tax and social security requirements.

This engagement is governed by a commercial service agreement and does not provide eligibility for company‑sponsored benefits, statutory end‑of‑service gratuities, or paid leave typical of a standard sponsored employment contract.