Product Manager

Badrgo is Qatar's homegrown ride-hailing and mobility platform, built to move people smarter, safer, and more reliably across the region. Headquartered in Doha and operating across Qatar, Saudi Arabia, Egypt, and Mauritania, Badrgo is on a mission to become the most trusted mobility partner in the Middle East and Africa — connecting riders with drivers through a platform built on technology, transparency, and trust.

We are a fast-moving, ambitious team working at the intersection of technology, operations, and customer experience — building a product that improves lives every day. As we accelerate our regional expansion and deepen our presence in existing markets, we are growing our team with people who are passionate about mobility, driven by impact, and ready to build something that matters.

The Product Manager sits at the intersection of commercial strategy, customer experience, and technology delivery at Badr Technology Holding. Reporting to the CPEO, this role is responsible for driving the full product lifecycle — from market research and competitive benchmarking through product design proposals, project charters, cross-functional integration, and commercial launch. The Product Manager ensures Badr Technology Holding's platform and new product verticals are designed around real customer needs, benchmarked against the best in the market, and built to generate measurable commercial and technology revenue outcomes.

This is a dual-focus role: the Product Manager owns the development and launch of new product verticals (logistics, corporate, limo, subscription, B2B) in collaboration with the CPEO, while also driving improvements to Badr Technology Holding's core platform (rider app, driver app, backend features) in close collaboration with the CTO and Head of IT. Both tracks share the same discipline — structured discovery, rigorous benchmarking, data-informed design, and disciplined delivery.

• Own and manage Badr Technology Holding's product idea intake process — establishing a structured, transparent channel through which product ideas can be submitted by any team (Operations, CX, Marketing, IT, Business Development, or the CPEO) and formally evaluated.
• Develop and maintain an Idea Intake Form and assessment framework — capturing the problem statement, target user, market opportunity, estimated effort, commercial potential, and strategic alignment for every submitted idea.
• Triage all incoming ideas on a rolling basis — scoring each against defined evaluation criteria (strategic fit, market demand, technical feasibility, commercial viability) and presenting a shortlist to the CPEO for prioritization decisions.
• Maintain a live Idea Register — tracking all submitted, under-review, approved, deferred, and rejected ideas with clear rationale for every decision.
• Ensure rejected or deferred ideas are communicated back to the submitting team with clear reasoning — maintaining a culture of open contribution and transparent decision-making.
• Run quarterly idea generation sessions with cross-functional teams — proactively surfacing improvement opportunities from Operations, CX, Marketing, IT, and Business Development.
• Conduct structured benchmarking of similar products and platforms across the ride-hailing, mobility, and super-app space — covering relevant regional players — identifying best practices, feature gaps, and positioning opportunities for Badr Technology Holding.
• Research customer needs, pain points, and behavioral patterns across rider and driver segments — using surveys, interviews, support data, NPS feedback, and in-app analytics to build evidence-based product insights.
• Monitor global and regional mobility product trends, emerging technologies, and competitive launches — maintaining a live competitive intelligence tracker shared with the CPEO and CTO.
• Identify whitespace opportunities — features, verticals, or commercial models and Produce structured market and competitive analysis reports to inform product strategy decisions at the CPEO and CEO level.

• Translate market research and…