Senior Social Media Officer

The Senior Social Media Officer plays a hands-on role in bringing Qatar Airways’ social presence to life, from dreaming up the idea to filming, editing, and publishing it. This is a true generalist role covering the full content lifecycle: ideation, production, day-to-day channel management, and performance tracking across every major social platform. Working closely with internal teams and external partners, you will help create content that is timely, relevant, and visually impactful.

Key Responsibilities:

Create and produce dynamic, social-first content end-to-end, from concept and scripting through filming, editing, and publishing.

Manage day-to-day activity across all major social channels (Instagram, X, Facebook, Tik Tok, You Tube, Snapchat, Threads), protecting brand reputation through timely, accurate, and engaging content.

Plan and maintain content calendars, writing compelling captions and briefs that support business objectives and drive audience engagement.

Grow reach, engagement, and follower base through performance-led planning, SEO awareness, and channel optimisation.

Monitor social metrics and build reporting dashboards (reach, engagement, follower growth, conversions), sharing regular performance insights with leadership.

Coordinate with internal teams (Brand, Content Marketing, Creative, Editorial, Media, Product Marketing), media agencies, and influencers/creators to deliver large-scale campaigns and capture cultural and viral moments.

Provide live event coverage and hands-on content support for major launches and campaigns.

Be Part of an Extraordinary Story

Bring your skills, imagination, and ambition to a place where there are no limits to what you can achieve. Here, you’ll encounter countless opportunities to grow and tackle significant challenges that will enhance your expertise and experience. Become part of our journey and build the career, and life, you aspire to, with a global team.

Our best achievements are yet to come. To us, nothing is impossible; it’s simply a challenge. Join us as we pursue goals others have only imagined. Together, we make everything possible.

About You

We’re seeking a passionate, seasoned content creator and social media generalist for our team. The role is fast-paced, may require irregular hours, quick turnarounds, and flexibility, including weekend work, is essential for success.

• A relevant Bachelor’s degree (preferably in social media/digital marketing, communications, computer animation, 3D/graphic design, business administration or fine arts) and at least five years of experience in social media and content creation are necessary; experience in travel or at a social media agency is advantageous.
• Hands-on, generalist experience managing all major social media channels (Instagram, X, Facebook, Tik Tok, You Tube, Snapchat, Threads).
• Either graphic design skills paired with editing software proficiency, or videography skills (filming and camera equipment) paired with editing software proficiency.
• Skilled at building innovative content calendars, writing compelling captions, and crafting presentations and reports.
• Proficient with social media scheduling and analytics tools, with an understanding of SEO and its influence on social performance.
• Proven experience in event coverage, influencer and creator management, and partnering with media agencies and cross-functional stakeholders.
• Comfortable managing large-scale, high-profile projects across multiple work streams, with resilience under pressure and flexibility for nonstandard hours.
• Creative and detail-oriented, up to date with current social media trends and techniques, with excellent written and verbal communication and relationship-building skills.

About Qatar Airways Group

Our story began with four aircraft, and today we excel across twelve united businesses. We’ve experienced rapid growth, set records, and established industry trends; fear of failure never holds us back—instead, we strive to accomplish the unprecedented.
Whether you’re delivering exceptional customer experiences or innovating behind the scenes, every employee contributes to our remarkable journey of determination and expansion. Now is your chance to bring your best ideas and passion to a setting where ambition knows no bounds and to join a truly global community.