Senior Associate Guarantees; Qatarization

Responsibilities Shareholder & Financial

• Implements KPI’s and best practices for Senior Associate, Guarantees role.
• Act within the limits of the powers delegated to the incumbent.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.

• Provide adequate and efficient transactions in relating to the Guarantees to internal customers and thereby help them serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels.
• Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/ objectives.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.

• Process and handle domestic and international bank guarantees with strict compliance to Group’s policies and procedures and International Chamber of Commerce Rules.
• Process transactions for issuing of guarantees, amendment, cancellation, lodgment of claims and payment within the limit as per the credit policy.
• Handle Swifts/ Telexes of transactions relating to bank guarantees.
• Prepare periodical reports of issued and outstanding guarantees on behalf of customers, and Banks and report them to the Assistant Manager Guarantees
• Liaise inside and outside the department in order to improve service quality and for Bank Guarantees services.
• Keep abreast of changes in International Chamber of Commerce/ relevant URDG rules and local/ international laws and regulations affecting trade finance operations relating to guarantees.
• Identify areas for professional development of self and act to enhance professional development of self.
• Ensure high standards of confidentiality to safeguard commercially sensitive information.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.

Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)

At least 2 years of relevant experience, preferably within a highly rated international bank.