QNB- Associate Private Banking Sales; Qatarization

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. Its presence extends to more than 31 countries across three continents, providing a comprehensive range of advanced products and services. The group employs over 28,000 people and serves up to 20 million customers through 1,000 locations with an ATM network of 4,300 machines.

QNB is consistently among the highest rated banks in the region, holding top credit ratings from agencies such as Standard & Poor’s, Moody’s, and Fitch. The bank has received numerous awards and is recognized as the most valuable bank brand in the MEA region by Brand Finance Magazine. It also sponsors various community support, educational, and sporting events.

The incumbent is responsible for supporting relationships with High Net Worth (HNW) customers, including members of the ruling family and government officials. Acting as a one‑stop solution for all private banking services, the role involves coordinating with various departments to ensure priority processing of customer needs and requests.

• Assist in evaluating private client financial data and investment objectives based on risk profile and personal financial statements.
• Implement strategies to achieve volume, revenue, and profit targets for the HNW segment.
• Apply KPI’s and best practices for the Private Banking Sales role.
• Promote cost consciousness, efficiency, and productivity to minimize cost and optimize benefits.
• Act within delegated powers and maintain customer‑centric focus.
• Serve as the main point of contact for international and domestic private banking services for HNW customers, increasing their portfolio of assets and liabilities.
• Handle and resolve customer complaints promptly.
• Support visits to HNW customers to strengthen relationships through personalized interaction.
• Market the group’s products and services to HNW customers, including ruling family members and government officials.
• Assist in new business development by identifying prospective clients and cross‑selling private banking products and services.
• Build and maintain strong relationships with related departments to prioritize and resolve customer queries and operational issues.
• Ensure Service Level Agreements (SLAs) with internal units are met to improve turn‑around time.
• Provide timely and accurate data to auditors, compliance, financial control, and risk teams.
• Contribute product and market feedback to the SVP Private Banking Sales for developing a credible product set.
• Expand the HNW customer base by introducing innovative products and providing superior services.
• Ensure proper processes for launching new products tailored for the HNW segment.
• Adhere to approved policies and procedures governing account opening and other operational requirements.
• Maintain knowledge of private banking business, products, risks, operations, and controls.
• Identify areas for personal professional development and undertake relevant activities.
• Comply with all legal, regulatory, and internal compliance requirements, including AML, CTF, sanctions, data protection, fraud control, whistle‑blowing, and conflict of interest policies.
• Operate under the Three Lines of Defence framework to identify, monitor, and report risks.
• Support Conduct Risk and Operational Risk Management frameworks (RCSA, KRI, incident reporting, remediation).
• Ensure data protection and confidentiality, safeguarding commercially sensitive information.
• Maintain high professional standards to uphold QNB’s reputation and strengthen market leadership.
• Perform any ad‑hoc duties or activities requested by management.

• Bachelor’s degree (University Graduate) in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or related field.
• Completion of financial lending related courses preferred.
• No prior experience required; entry‑level role.
• Excellent oral and written communication skills in English and Arabic.
• Good interpersonal and presentation skills.
• Understanding of relevant laws, regulations, and practices.
• Decision‑making ability with follow‑through on initiatives.
• Personal integrity and self‑management.
• Planning, organization, and analytical ability.
• Results orientation.
• Strong analytical skills and ability to communicate with all management levels.
• Good understanding of the HNW customer base, their needs and expectations.
• Customer‑centric approach.
• In‑depth knowledge of products, services, and delivery channels for HNW customers.
• Assertiveness and ability to motivate and lead diverse teams.

• Resume/CV
• Copy of Passport or QID
• Copy of Education Certificate