QNB- Vice President International Corporate Relationship Management

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. The Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000, serving up to 20 million customers through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest-rated regional banks from leading credit rating agencies, including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). It has also received many awards from leading international specialised financial publications and ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. The Group has an active community support program and sponsors various social, educational and sporting events.

The incumbent will be responsible for proactively managing QNB Group’s selected Corporate Banking portfolio, Branches and affiliates (the “Selected Portfolio”) to achieve the function’s set targets for revenue, profit, profitability and volumes, in compliance with established QNB Group credit policies, procedures, standards, regulatory requirements and best international market practice. The individual will also be involved in the formulation of corporate branch strategies and the implementation of the GCIB initiatives (including GWB and GAM) across his portfolio, identify potential new business opportunities, and coordinate with other business area functions or branches within the QNB Group to facilitate Group synergies and cross selling of products and services.

• Ensure implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Selected Portfolio function.
• Support the EVP International Corporate in developing key performance indicators for systematic performance monitoring, quality measurement and evaluation of the Selected Portfolio function.
• Meet target budgets for Selected Portfolio’s client relationships, comprising assets and liability product sales and profits, in accordance with QNB’s overall corporate budget and strategy.
• Coordinate periodically between Selected Portfolio, Group’s corporate branches network and subsidiaries to review financial performance and ensure achievement of budget and financial objectives.
• Implement KPIs and best practices for International Corporate Relationship Management.
• Promote cost consciousness and efficiency and enhance productivity to minimise cost, avoid waste and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
• Demonstrate a clear understanding of the important factors behind the bank's financial and non‑financial performance.
• Coordinate and liaise activities with international and regional branches, retail, treasury and head office support functions, including but not limited to GSF and GTB, QNB Capital and QNBFS, to provide support and cross‑selling opportunities within QNB Group departments and functions.
• Provide a single point of contact to Selected Portfolio clients, ensuring superior customer service and a customer‑friendly approach to meeting their needs and resolving queries.
• Assist customers with all queries on the bank’s products and seek solutions to their requests.
• Maintain, develop and enhance core bank relationships with existing clients, as well as identify, market and build effective new bank relationships.
• Maintain activities in accordance with service level agreements (SLAs) with internal departments to achieve improvements in turn‑around time.
• Build and maintain strong and effective relationships with QNB Functions to achieve the Group’s goals and include cross‑selling targets.
• Provide timely and accurate information to external and internal auditors and the Group’s compliance function when required.
• Implement the approved corporate banking…