QNB3819- Vice President, Global Trade Services Product

Job Summary:

The incumbent will manage the Global Trade services products of QNB Group in line with the overall GTB and QNB.

• Ultimately responsible for development and market of Trade Services products, and value added service proposition for customers to uphold banks position as a key Trade services player in the global markets it operates in.
• Supports the attaining revenue, profit, profitability supporting the sales team, in line with vision and mission of the group and /or other set targets imposed by the Senior Management team.
• Works with Direct manager in achieving unit’s budget and product targets and implementation of the group approved strategies/business plans for the unit and overall objectives of the QNB group.
• Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
• Implements KPI’s and best practices for Global Trade Services Product.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
• Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.

• Accountable for proactive gathering and analysis of market and business intelligence information as well as interfacing with Business Intelligence and Economic Research departments to ensure that Department’s activities are targeted to meet prevailing customer needs as well as to respond to competitor actions.
• Responsible for the initiation and development of cutting-edge trade services products and solutions in line with a client centric approach and the overall ambitions of the organization to position itself as an innovative and leading GTB bank in all markets in operates in.
• Responsible for the development of product/credit programs and packaged solutions in line with market trends and client needs and produces all related presentations, collateral and support material to support the commercialization and sales efforts.
• Work with HO and Country Managers, to support the business objectives of the Trade business.
• Responsible for working with the Global sales team on commercialization of trade services products effectively and tracks product profitability progress regularly
• Responsible for all trade product KPIs and targets set by management.
• Coordinates with the sales team for initiating, maintaining and enhancing relationships with customer requiring.
• Trade services including e-channels in coordination with the channels and partnerships team, and develop any new products or product enhancements to ensure to ensure their business needs are identified and well served,
• Responsible for implementation of a one point of contact concept to respond to and resolve all customer needs and queries pertaining to trade services product activities.
• Assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

• Accountable for preparations and implementation of Trade strategic and business plans in relation to Corporate and Institutional Banking strategy and QNB Group objectives, as well as ensures they are communicated and cascaded to the employees under supervision.
• Responsible for initiating, developing and implementing policies, standards, systems and procedures pertaining to the function under supervision in line with QNB guidelines and policies as well as external regulations and high market standards. Ensures that these are adhered and followed to the fullest extent…