Housekeeping Supervisor

Overview

Join to apply for the Housekeeping Supervisor role at Raffles Hotels & Resorts
.

• Supervise and coordinate activities of housekeeping staff.
• Inspect guest rooms, public areas, and back-of-house areas for cleanliness and standards.
• Train, mentor, and evaluate housekeeping employees to ensure high performance.
• Prepare work schedules and assign duties to housekeeping staff.
• Ensure all cleaning equipment is maintained and used correctly.
• Manage inventory of cleaning supplies and linen; report shortages.
• Report maintenance issues to the appropriate department.
• Ensure adherence to health, safety, and hygiene standards.
• Handle guest requests, complaints, and feedback professionally and promptly.
• Assist with hiring and onboarding of housekeeping staff when necessary.
• Prepare and submit daily/weekly reports to management.

• High school diploma or equivalent (hospitality or management certification is a plus).
• Proven experience in housekeeping, preferably in a supervisory role.
• Strong knowledge of cleaning procedures and hygiene standards.
• Excellent organizational and leadership skills.
• Ability to work under pressure and manage time effectively.
• Good communication and interpersonal skills.
• Proficient in basic computer systems (MS Office, housekeeping management systems).

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Hospitality