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Job Description & How to Apply Below
Job Summary
Responsible for overseeing the nightly operations of the hotel, ensuring accuracy in financial transactions, and providing exceptional customer service to guests during the night shift.
Responsibilities- Conduct the nightly audit to reconcile all daily transactions, including room charges, food and beverage sales, and other applicable fees.
- Handle guest check‑ins and check‑outs during the night shift, including resolving any guest inquiries or issues.
- Monitor the hotel premises for security purposes and address any safety concerns that may arise.
- Assist with administrative tasks such as updating reservations, preparing reports, and coordinating with other hotel departments.
- Provide exceptional customer service to guests by addressing their needs and inquiries promptly and professionally.
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