Butler

Company Description

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Meryal Waterpark attraction.

The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

A Butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.

• Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
• Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
• Coordinate with other departments to ensure seamless service during events.
• Provide butler service during events, ensuring guests' needs are met.
• Serve meals and beverages in guest rooms or private dining areas.
• Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
• Handle room service orders and ensure timely delivery.
• Assist with booking tickets, making reservations, and other concierge services.
• Create and update guest profiles to ensure personalized service.
• Anticipate and fulfill guests' needs and preferences.

• Previous experience as a butler or in a similar role in a luxury hotel.
• A degree or diploma in hospitality management or a related field is preferred.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• High level of discretion and professionalism.
• Attention to detail and ability to anticipate guest needs.
• Multilingual abilities including Arabic are a plus.