Housekeeping Attendant

Overview

The Housekeeping Attendant ensures high cleanliness standards, provides excellent guest service, and possesses strong communication and organizational skills.

• Maintain cleanliness and appearance of guest rooms and public areas.
• Clean guest rooms, public areas, and service areas; handle guest requests; ensure safety while maintaining high cleanliness standards.
• Maintain cleanliness and comfort in the hotel with attention to detail, teamwork, and a commitment to high‑quality service.
• Collaborate with the housekeeping team to maintain cleanliness, support guest services, manage supplies, and adhere to health standards.
• Assist guests, ensure timely requests are fulfilled, and provide exceptional service with strong interpersonal and communication skills.
• Supervise housekeeping operations, assign duties, monitor room status, inspect cleanliness, and train staff for optimal service.
• Coordinate housekeeping activities, manage inventory and lost items, ensure cross‑department communication, and support daily operations with strong organizational skills.
• Update the Property Management System and assist with inventory control while solving problems proactively.
• Manage cleaning programs, conduct inspections, maintain guest satisfaction, and liaise with departments to maintain high cleanliness standards.
• Support Room Attendants by maintaining cleanliness, personalizing guest experiences, and assisting with various housekeeping tasks.
• Oversee laundry operations, ensure cleanliness of laundry processes, liaise with suppliers, and maintain stock while communicating effectively.
• Greet guests, assist with pool/beach needs, maintain cleanliness, and monitor inventory; interact with guests in a courteous and helpful manner.
• Assist with childcare-related responsibilities where applicable, ensuring safety and adherence to relevant standards.

• Experience in housekeeping and a background in hospitality or tourism management is preferred.
• Good interpersonal and communication skills; ability to work in a team and coordinate with other departments.
• Attention to detail and a proactive, positive attitude.
• Ability to maintain high standards of cleanliness and safety; customer service oriented.
• Relevant education and proficiency in English; ability to work in a fast-paced hotel environment.