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Supervisor – Reservations

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: Dusit Thani Laguna Singapore
Full Time position
Listed on 2026-05-05
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Guest Services, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
# Supervisor – Reservations July 16, 2025

Full Time Apply Now###

Job Description
• Ensure that all Reservation Agents are up-to-date knowledge of;  o All hotel facilities/services, hours of operation.  o All guest room layouts, bed types, décor, appointments, and locations.  o Room availability for any given day.  o All room rates, packages and promotions.  o Restricted dates, rates and room types.  o Specific arrangements between hotel and travel agencies, corporate reservations centre.  o Entertainment/special events scheduled in the hotel.

• Take personal responsibility for driving up selling, achieving set revenue targets by months.  
• Be fully aware at all times of the sales strategy, rates, packages and booking status of the hotel.  
• Reservation leaders, to assist reservation leaders to effectively manage and operate the reservations department in order to meet the business goals of the hotel and maximize guest satisfaction.  
• Understand the roles of Sales, GSOs and Front Office in relation to the role of reservations.  
• To continuously review technical problems, work & operational procedures to maintain guest and employee satisfaction.
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