Team Leader - Reservations
Organization - Hyatt Regency Doha
Overview:
Hyatt Regency Oryx Doha is one of Hyatt's very first brands of hotels and resorts. It brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide. The modern Hyatt Regency Oryx Doha is located close to Hamad International Airport and near the city center, Palm-fringed Corniche, National Museum of Qatar, and Doha’s business district.
The hotel offers a contemporary architecture and warm hospitality, creating the perfect ambience for business and leisure travelers through a stress‑free environment designed for productivity and peace of mind with tools to stay connected and energized.
About the role:
We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer‑tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create a seamless, intuitive signature experience, making our guests’ stay free from stress and filled with success.
As Team Leader – Reservations, you will be responsible for assisting with the efficient running of the department in line with Hyatt International’s corporate strategies and brand standards, while meeting employee, guest, and owner expectations. You will assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.
Qualifications- Relevant degree or diploma in Hospitality or Tourism management
- Exceptional interpersonal skills showing care and the ability to connect and care for guests
- International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
- Desire to constantly learn and ambition to grow
- Ability to work under pressure
- Excellent English;
Arabic would be a distinctive advantage
- Competitive tax‑free salary and benefits
- Opportunities for career growth within the global company
- Discounted rooms at Hyatt worldwide
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