Housekeeping Supervisor - Airport Hotel Airways

Position Overview

Qatar Airways is seeking a dedicated Housekeeping Supervisor to join the Airport Hotel team in Doha. The role is responsible for overseeing housekeeping operations, ensuring all guest rooms and public areas meet the hotel's cleanliness and quality standards. The position requires strong leadership, attention to detail, and commitment to maintaining a five‑star guest experience in line with Qatar Airways hospitality standards.

• Country:
  Qatar
• City:
  Doha
• Industry: Hospitality
• Function:
  Hotel Management
• Salary: 9,000‑12,000 monthly (market estimated)
• Gender: Any
• Candidate Nationality:
  Any
• Job Type: Full‑time

• Supervise the daily activities of Housekeeping Attendants to maintain high standards of cleanliness and order throughout the hotel.
• Assign daily duties and provide necessary tools and supplies to ensure smooth operation of housekeeping services.
• Conduct daily briefings to communicate task assignments, service priorities, and guest requirements.
• Inspect guest rooms and public areas to ensure adherence to cleanliness standards and quality benchmarks.
• Respond to guest requests and complaints promptly and professionally to ensure complete satisfaction.
• Report maintenance issues, damaged items, and lost or found property to the relevant departments following company procedures.
• Monitor room status updates (VIP, Do Not Disturb, Out of Order) and coordinate with the Front Office for efficient room turnaround.
• Oversee housekeeping inventory and ensure timely ordering and replenishment of cleaning materials and amenities.
• Train and guide Housekeeping Attendants on Standard Operating Procedures (SOPs) and Leading Quality Assurance standards.
• Evaluate staff performance and provide feedback to improve productivity and service excellence.
• Support the Head Housekeeping Supervisor in maintaining a positive, efficient work environment.

• High school qualification with at least 1 year of experience in housekeeping supervision or hospitality operations.
• Bachelor's degree or equivalent with a strong interest in hotel operations may also be considered.
• Previous experience in a luxury or international hotel environment is preferred.
• Strong communication skills and command of the English language.
• Basic computer literacy with working knowledge of Microsoft Office and Opera PMS.
• Excellent interpersonal and team management skills.
• Ability to multitask, delegate, and maintain high service standards in a fast‑paced environment.

• Housekeeping operations management
• Team supervision and training
• Guest relations and complaint resolution
• Quality assurance and inspection
• Inventory and stock control
• Health, safety and hygiene compliance

• Join a world‑class hospitality brand known for excellence and attention to detail.
• Be part of a dynamic team at one of the world's most prestigious airport hotels.
• Enjoy competitive tax‑free compensation and comprehensive employee benefits.
• Opportunities for professional growth and internal mobility within Qatar Airways Group.
• Work in a multicultural environment that values teamwork and service innovation.

Qatar Airways Group, based in Doha, is a global leader in aviation and hospitality, comprising 12 business divisions including Qatar Airways, Hamad International Airport, and the Airport Hotel. Known for its five‑star service excellence, the group continues to redefine guest experiences worldwide. The Airport Hotel at Hamad International Airport is a benchmark in luxury and convenience, offering guests seamless service and comfort.

The Housekeeping team plays a vital role in maintaining the property's impeccable standards, ensuring every stay reflects Qatar Airways' commitment to hospitality and quality.