Banquet Captain; Ladies

Position Summary

The Ritz‑Carlton, Doha is a 5‑star resort offering 374 rooms & suites, award‑winning restaurants, a spa, fitness center, pools, private beach, club lounge, and event spaces. We are hiring a Banquet Captain to ensure flawless banquet service and uphold Ritz‑Carlton Gold Standards.

• Career within a prestigious luxury brand
• Professional development and training programs
• Opportunities for internal growth locally and internationally
• Competitive package—accommodation, flight tickets, transportation, meals, and more
• Exclusive training and leadership development programs
• Recognition and rewards for exceptional service
• Preferential member rates at Marriott Hotels globally
• Dining & Wellness discounts for family
• Medical insurance coverage
• Dedicated HR support

The Banquet Captain is responsible for supervising banquet service operations and ensuring flawless execution of events. The role leads banquet staff during functions, maintaining exceptional guest experiences, personalized service, and operational excellence.

• Lead and supervise banquet staff for meetings, conferences, weddings, and special events
• Ensure all events comply with BEOs, brand standards, and guest expectations
• Anticipate and meet guest needs; create memorable experiences consistent with service values
• Act as primary point of contact during events—handle requests, concerns, and service recovery
• Maintain professional etiquette and appearance
• Conduct pre‑event briefings and coordinate with Culinary, Sales, Stewarding, and Event Management teams
• Confirm correct setup of function rooms (table arrangements, décor, AV support, service equipment)
• Supervise food & beverage service—timing, presentation, quality, temperature
• Monitor compliance with food safety, hygiene, and alcohol service standards
• Assign duties and manage staffing during events
• Coach, motivate, and support banquet associates; reinforce brand standards
• Assist in training new team members
• Model Ritz‑Carlton leadership behaviors and promote a respectful, inclusive work environment
• Verify accuracy of BEOs, guest counts, menu selections, and timing
• Ensure billing accuracy and confirm consumption, charges, and event completion details
• Maintain cleanliness, organization, and proper handling of banquet equipment and storage areas
• Participate in daily line‑ups, departmental meetings, and continuous improvement initiatives

• Previous banquet or food & beverage supervisory experience, preferably in a luxury hotel
• Strong leadership, communication, and interpersonal skills
• Excellent attention to detail and multitasking ability in a fast‑paced environment
• Solid understanding of banquet service styles (plated, buffet, cocktail, family style)
• Knowledge of food safety, hygiene, and beverage service standards
• Ability to work flexible shifts, including evenings, weekends, and holidays

• High school diploma or G.E.D. equivalent
• Less than 1‑year related work experience
• No prior supervisory experience required
• No license or certification required

The Ritz‑Carlton is an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other protected by applicable law.