Guest Experience Expert - Guest Relations
Job Information
Job Number
Job Category Rooms & Guest Services Operations
Location 1 West Bay Lagoon, Doha, Qatar
Schedule Full Time
Remote No
Position Type Non-Management
ResponsibilitiesGuest Experience Experts are responsible for delivering a wide range of services that guide guests through their entire stay. They are empowered to move around the property and take initiative in completing tasks such as processing operational needs, addressing guest requests, completing reports, and sharing highlights of the local area.
The role requires maintaining workplace safety, following company policies and procedures, protecting confidentiality and company assets, upholding quality standards, and presenting a professional appearance and communication style. Guests experts work while standing, sitting, or walking for extended periods and will move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Other reasonable job duties may be requested as needed.
Qualifications- Education:
High school diploma or G.E.D. equivalent. - Related
Work Experience:
No related work experience required. - Supervisory
Experience:
None required. - License or Certification:
None required.
- Exclusive training and leadership development programs
- Recognition and rewards for exceptional service
- Preferential membership rates at Marriott Hotels globally
- Dining and wellness discounts for you and your family
- Medical insurance coverage
- HR team dedicated to your success and wellbeing
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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