Welcomer; Front Office Agent

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.

Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

What you will be doing:

• Provide friendly, efficient, and professional front office service, including warm welcomes, check‑ins, and check‑outs.
• Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.
• Monitor room status, manage guest complaints, and ensure guest satisfaction.
• Maintain accurate guest profiles and follow VIP protocols.
• Adhere to local government requirements and Pullman guidelines for guest management.

Your experience and skills include:

• Thriving in fast‑paced environments and love creating memorable guest experiences.
• Previous experience in hospitality is a strong advantage.
• Tech‑savvy with Opera or similar systems.
• Guest‑oriented, approachable, and genuinely service‑minded.
• Fluency in English; additional languages are a great asset.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.