F&B Service Expert - Lobby Lounge

POSITION SUMMARY

Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Responsibilities include setting tables, communicating with the kitchen, interacting and serving guests, and cleaning work areas and supplies. Success relies on creating a safe workplace, following company policies, upholding quality standards, maintaining a professional uniform and appearance, and communicating effectively.

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance;

reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts— to get it right for our guests and our business each and every time.

• Education:
  
  High school diploma or G.E.D. equivalent.
• Related
  
  Work Experience:
  
  Less than 1 year related work experience.
• Supervisory
  
  Experience:
  
  No supervisory experience.
• License or Certification:
  None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Your role will be to ensure that the “Gold Standards” of The Ritz‑Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and guide us each day to be better than the next. It is this foundation and our belief that our culture drives success that has earned The Ritz‑Carlton the reputation as a global brand leader in luxury hospitality.

As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.