Restaurant Supervisor

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.

• Supervise daily outlet operations and ensure exceptional guest service standards are consistently delivered.
• Lead, motivate, and develop team members to create a positive and high-performing work environment.
• Assist the Outlet Manager in managing restaurant and bar operations efficiently.
• Monitor staff performance, provide coaching, and conduct on-the-job training as required.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Ensure compliance with company service standards, policies, and health & safety regulations.
• Coordinate shift schedules, duty assignments, and meal breaks according to business needs.
• Maintain excellent communication and collaboration with kitchen, bar, and other hotel departments.
• Monitor outlet cleanliness, presentation, stock levels, and equipment maintenance.
• Ensure all food and beverage products are served according to established quality standards.
• Train team members on menu knowledge, beverage offerings, service procedures, and guest engagement.
• Support labor cost control by assisting with scheduling and staffing requirements.
• Drive sales opportunities by promoting hotel facilities, food, and beverage offerings to guests.
• Maintain accurate operational records, attendance monitoring, and departmental documentation.
• Contribute to achieving financial targets through effective cost control, team productivity, and outstanding guest satisfaction.

• Minimum 2–3 years of experience in a supervisory role within a restaurant, bar, or hospitality environment.
• Previous experience in a 4-star or 5-star hotel is preferred.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem‑solving abilities.
• Good knowledge of food and beverage operations, service standards, and guest relations.
• Experience in handling staff scheduling, training, and performance management.
• Familiarity with POS systems and restaurant operational procedures.
• Ability to work under pressure in a fast‑paced environment and manage multiple priorities.

• Exclusive global benefits—including special hotel rates for you and your loved ones at our hotels worldwide.
• Access to local perks and rewards tailored to your country.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.