Restaurant Supervisor

Position Summary

Ensure staff works together as a team to achieve optimal service and meet guest needs, while inspecting grooming and attire and rectifying any deficiencies. Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors. Inspect storage areas for organization, FIFO usage, and cleanliness, and complete scheduled inventories and requisition necessary supplies. Monitor dining rooms for seating availability, service quality, safety, and guest well‑being, and complete work orders for maintenance repairs.

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe conditions to manager; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and provide genuine appreciation.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships, support the team to reach common goals, and listen and respond to colleague concerns.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase efficiency, productivity, quality, safety, and/or cost‑savings.
• Perform physical tasks such as reading and visually verifying information, inspecting tools and equipment, standing, sitting, and walking for extended periods, lifting or carrying objects up to 50 pounds, moving through narrow or confined spaces, using stairs or ramps, and reaching overhead or below the knees.
• Perform other reasonable job duties as requested by Supervisors.

• Education:
  
  High school diploma or G.E.D. equivalent.
• Related
  
  Work Experience:
  
  At least 2 years of related work experience.
• Supervisory
  
  Experience:
  
  At least 1 year of supervisory experience.
• License or Certification:
  None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.