Guest Relations Officer

## Guest Relations Officer Apply locations:
Doha, Qatartime type:
Full time posted on:
Posted 18 Days Agojob requisition :
JR101360
*
* Job Location:

** Banana Island Resort Doha By Anantara
** Overview
* * Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner.

You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Qualifications
• College degree in hotel management or related field  
• Previous experience in Front Office or Guest Services  
• Excellent communication skills  
• Experience with Front Office Systems  
• Proficient in English, both written and spoken
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