Assistant Director of Housekeeping

Job Description

We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

This position is based on City Centre Rotana Doha.

• Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy.
• Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas, and point out areas for improvement.
• Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office.
• Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record.
• Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed.
• Ensure that uniforms are proper and order new uniforms as and when needed.
• Keep an open channel of communication with subordinates and superiors on a daily basis.

You should be a college/university degree graduate with at least three years of previous management experience within the Housekeeping Department of a hotel. You need fluency in both written and spoken English; additional language skills would be a definite benefit. Knowledge of Micros/Opera coupled with administrative and organizational computer literacy skills are essential.

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations