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Reservation Agent; Arabic Speaker
Job in
Doha, Baladīyat ad Dawḩah, Qatar
Listed on 2026-07-15
Listing for:
jobr.pro
Full Time
position Listed on 2026-07-15
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Job Description
We are seeking a detail‑oriented Reservation Agent (Arabic Speaker) to join our team. You will handle all reservation requests via phone, email, and other communication channels while ensuring excellent guest service and maximizing room sales.
Key Responsibilities- Process and manage reservations accurately and efficiently
- Maintain full knowledge of hotel rates, rooms, and services
- Upsell rooms and convert inquiries into bookings
- Coordinate with Sales & Front Office teams
- Ensure all guest details and booking requirements are complete
- Previous hotel reservation experience
- Knowledge of PMS systems (Opera/Fidelio preferred)
- Strong communication skills (English & Arabic preferred)
- Ability to multitask in a fast‑paced environment
- A positive attitude and attention to detail
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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