Linen Sorter

Overview

The Laundry Sorter is responsible for receiving, sorting and preparing laundry items for processing. The role ensures all garments and linen are sorted correctly according to fabric, colour, washing requirements, and customer instructions while maintaining quality, productivity, and safety standards.

• Receive soiled laundry from customers and internal collection points.
• Sort garments, uniforms, and linen by colour, fabric type, and washing requirements.
• Check items for stains, damage, or missing buttons and report any issues to the Supervisor.
• Separate heavily stained or damaged items for special treatment.
• Count, tag, and track customer items accurately.
• Prepare sorted laundry for washing by placing items in the correct carts or bins.
• Follow procedures when handling guests' garments and delicate fabrics.
• Keep the sorting area clean and organized.
• Assist with loading and unloading laundry carts when required.
• Follow all health, safety, and hygiene procedures.
• Meet daily productivity and quality targets.
• Support other laundry operations as required.
• Report for duty punctually wearing the correct uniform and name tag, per grooming standards.
• Maintain a high standard of personal appearance and hygiene at all times.
• Foster good rapport and working relationships with staff in all departments.
• Attend and contribute to staff meetings, departmental and hotel trainings, and related activities.
• Support the Departmental Training Function within the assigned Department.
• Respond to changes in the Housekeeping Department function as dictated by the hotel.
• Maintain a positive and motivated attitude and exercise self-control; provide courteous and professional service at all times.

• Previous laundry experience is preferred.
• Basic computer skills.
• Ability to read and write basic English.