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Reservation Supervisor
Job Description & How to Apply Below
- Manage distribution, revenue and rates across a portfolio of hotel properties.
- Utilize Opera Cloud PMS, Synxis and Channel Manager systems for multi-property oversight.
- Optimize room rates across multiple channels including OTAs, GDS and direct channels to ensure competitive pricing.
- Implement real-time dynamic pricing strategies based on demand, competition and market trends.
- Administer QTA Rack Rates through the Property Management System.
- Monitor channel performance metrics including booking pace, conversion rates and commissions.
- Generate revenue forecasts using booking trends and historical data.
- Align pricing strategies and promotional campaigns with sales and marketing teams.
- Provide detailed reports on ADR, RevPAR, occupancy rates and performance metrics.
- Increase direct bookings while reducing dependency on high-commission OTAs.
- Lead and manage reservation teams with strong supervisory abilities.
- Demonstrate excellent attention to detail and problem-solving skills.
- Supervisory experience in a hotel or reservation setting preferred.
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