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Guest Experience Lead - Hospitality & Member Retention
Job Description & How to Apply Below
Society Qatar is seeking a Guest Experience Manager to lead hospitality-led member experiences across the Society club and its divisions. You will champion warmth, presentation, and personalised service at every touchpoint.
Working closely with the Club Manager and Sales leadership, you will drive first impressions, member engagement, and service recovery to boost retention and brand advocacy. The role also involves coaching front-of-house teams and upholding health, safety, and club standards.
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