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Guest Experience Concierge - Telephone & Service

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: RIXOS
Full Time position
Listed on 2026-08-28
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 50000 - 84000 QAR Yearly QAR 50000.00 84000.00 YEAR
Job Description & How to Apply Below

RIXOS Doha is seeking an experienced hospitality concierge to resolve guest requests, handle complaints, and liaise with departments to ensure swift follow-up. You will greet guests by name, manage the switchboard efficiently, and uphold the high standards of Rixos hospitality.

The role requires 2–5 years of experience, a professional appearance, and prior work in reception or guest services. You will contribute to quality audits and guest satisfaction through attentive service and teamwork.

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