Team Leader - Lobby Lounge; Kuwait

Team Leader – Lobby Lounge (Kuwait) at Career Land Center in Doha, DAW, QA. This Visa sponsorship job abroad position offers great opportunities for career growth. A 5-star luxury hotel is seeking an experienced Team Leader – Lobby Lounge to support the daily operations of a luxury lobby lounge and ensure a refined, welcoming, and seamless guest experience. The ideal candidate will have strong Food & Beverage service experience, excellent guest interaction skills, and the ability to lead the team during daily operations.

• Support the daily operations of the Lobby Lounge, ensuring smooth service flow and consistent luxury service standards
• Supervise, guide, and motivate the service team during shifts
• Ensure guests are warmly welcomed, seated, and attended to in a professional and timely manner
• Monitor table setup, cleanliness, ambience, menu presentation, and overall lounge readiness
• Ensure accurate order‑taking, proper service sequence, and elegant food and beverage presentation
• Handle guest requests, feedback, and minor complaints professionally and promptly
• Assist with staff briefings, duty allocation, grooming checks, and on‑the‑job training
• Coordinate closely with the kitchen, bar, stewarding, housekeeping, and front office teams
• Support upselling initiatives and promote lounge offerings, including beverages, afternoon tea, desserts, and light meals
• Monitor stock levels, operating supplies, equipment, breakage, and wastage
• Ensure compliance with hygiene, food safety, health, safety, and hotel operating standards
• Assist the Outlet Manager or Assistant Outlet Manager with reports, schedules, and operational follow‑up
• Step in to lead the shift in the absence of senior outlet management

• Minimum 2–4 years of Food & Beverage service experience, with at least 1 year in a supervisory or team leader role
• Prior experience in a 5‑star or luxury hotel environment is strongly preferred
• Experience in lobby lounge, café, afternoon tea, or all‑day dining operations is an advantage
• Strong knowledge of luxury service standards, sequence of service, and guest engagement
• Good understanding of beverage service, coffee, tea, desserts, and light meal offerings
• Excellent communication, leadership, and interpersonal skills
• Guest‑focused, presentable, detail‑oriented, and service‑driven
• Fluent in English; additional languages are an advantage
• Flexible to work rotating shifts, weekends, and holidays
• Familiarity with POS systems and basic outlet operations is preferred

• Competitive monthly salary based on experience
• Employment visa and work permit sponsorship
• Accommodation
• Transportation
• Duty meals
• Paid holidays
• Standard benefits as per local labor law, including annual leave, end‑of‑service benefits, and medical insurance