Executive Office and Quality Manager
Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.
Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Raffles & Fairmont DohaDiscover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.
Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.
Job DescriptionWe invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Executive Office and Quality Manager.
The Executive Office & Quality Manager provides high-level executive support to the Managing Director while leading the coordination, implementation, and continuous improvement of the hotel’s quality management and sustainability agenda across Raffles & Fairmont Doha.
Acting as a key partner to the Managing Director and a central point of coordination across the Executive Office, the role ensures effective follow-up on strategic priorities, executive initiatives, and cross-functional actions, while maintaining the highest standards of professionalism, confidentiality, organization, and operational discipline.
Key Responsibilities:- Provide high-level executive and administrative support to the Managing Director, ensuring effective management of priorities, schedules, correspondence, meetings, and follow-up actions
- Act as a trusted liaison between the Managing Director, Executive Committee, department heads, corporate stakeholders, owners, and external partners
- Coordinate and follow up on key strategic initiatives, executive decisions, projects, and action plans to ensure timely execution and accountability across the business
- Prepare and coordinate executive presentations, reports, briefing documents, meeting agendas, minutes, and management communications
- Maintain a high level of confidentiality and discretion when handling sensitive business, operational, financial, and personnel information
- Support the Managing Director in maintaining effective governance, communication, and coordination across Raffles & Fairmont Doha
- Lead the development, implementation, and continuous improvement of the hotel’s Quality Management…
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