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Raffles Ambassador

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: Raffles Hotels & Resorts
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Front Desk, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 60000 - 90000 QAR Yearly QAR 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Company Description

Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

About Raffles Doha

Step into a world of refined elegance and timeless artistry at Raffles Doha, an iconic address nestled within the architectural landmark of Katara Towers in Lusail.

Raffles Doha is where luxury becomes deeply personal — a place defined by quiet sophistication, meaningful moments, and the art of thoughtful service. Rooted in a legacy of gracious hospitality, Raffles is renowned for creating experiences that are intimate, bespoke, and unforgettable.

Here, every detail is considered, every interaction intentional, and every guest journey uniquely curated. Our colleagues are artisans of hospitality, empowered to anticipate needs, craft memories, and deliver service with elegance, discretion, and genuine care.

Joining Raffles Doha means becoming part of a storied brand where excellence is not an aspiration, but a standard — and where hospitality is expressed as an art form.

About The Application Process

At Raffles Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles Doha as our new Raffles Ambassador.

As a Raffles Ambassador, you will be the gracious first point of contact for our guests, delivering a highly personalised and intuitive arrival and departure experience that reflects the timeless elegance and legendary service of Raffles. More than a traditional front desk role, the Raffles Ambassador curates meaningful connections, anticipates individual preferences, and ensures every guest journey is seamless, refined, and memorable.

The ideal candidate embodies sophistication, warmth, discretion, and a passion for creating exceptional luxury hospitality experiences.

Key Responsibilities
  • Deliver exceptional guest experiences in line with Raffles brand standards, service culture, and luxury hospitality values
  • Welcome guests with genuine warmth and professionalism, ensuring a refined and personalised arrival and departure experience
  • Manage check-in, check-out, room assignments, billing, and cashiering procedures accurately and efficiently
  • Anticipate guest preferences and personalise interactions to create memorable moments throughout the stay
  • Serve as a knowledgeable ambassador of the hotel, its dining venues, wellness facilities, and local experiences
  • Handle guest requests, inquiries, and concerns with professionalism, empathy, and a solution-oriented approach
  • Coordinate closely with Butler Service, Concierge, Housekeeping, Guest Relations, and other departments to ensure seamless service delivery
  • Maintain detailed guest profiles and preferences…
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