Food & Beverage Manager

Passionate about creating exceptional dining experiences through outstanding service, operational excellence, and strong leadership? As a Food & Beverage Manager, you will lead and oversee the hotel’s Food & Beverage operations, ensuring exceptional guest experiences, high service standards, and strong financial performance while inspiring and developing our Heartists.

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide.
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.

What you will be doing:

• Lead, manage, coach, and develop the Food & Beverage team to deliver exceptional service and operational excellence.
• Oversee the day to day operations of multiple Food & Beverage outlets, ensuring smooth and efficient service across all areas.
• Personally lead and oversee F&B catering and high volume operations, maintaining a strong presence on the floor and ensuring operational excellence.
• Ensure all Food & Beverage outlets consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards.
• Monitor service quality, guest satisfaction, productivity, and operational performance while ensuring compliance with hotel policies and brand standards.
• Develop and implement strategies to maximize revenue, profitability, guest satisfaction, and overall F&B performance.
• Take ownership of F&B financial performance, including P&L management, budgeting, forecasting, cost control, and achieving departmental targets.
• Monitor food and beverage costs, labour costs, inventory, purchasing, and wastage to ensure effective cost management.
• Coordinate closely with the Kitchen, Housekeeping, Front Office, Engineering, Sales & Marketing, and other departments to ensure seamless hotel operations.
• Conduct regular operational and service inspections to ensure cleanliness, presentation, service standards, and brand compliance are consistently maintained.
• Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty.
• Support recruitment, onboarding, training, coaching, and performance management of Heartists.
• Identify opportunities for continuous improvement and implement initiatives to enhance service quality, operational efficiency, and financial results.
• Ensure compliance with health, safety, hygiene, food safety, and other applicable hotel standards and regulations.
• Lead by example, fostering a positive, collaborative, and performance-driven working environment.

Your experience and skills include:

• Strong passion for luxury hospitality, guest engagement, and service excellence.
• Minimum 5 years of managerial experience in Food & Beverage, including Restaurant Manager/General Manager experience.
• Minimum 2 years of experience as an Assistant F&B Manager or F&B Manager in charge.
• Minimum 5 years of managerial experience in the Middle East/GCC, preferably Dubai or Doha.
• Previous experience in a 5-star luxury and large-scale operation is preferred.
• Proven experience managing multiple outlets, catering, and high-volume operations.
• Hands on and operationally driven, with strong floor presence.
• Strong knowledge of P&L, budgeting, cost control, and F&B financial performance.
• Excellent leadership, communication, coaching, and problem-solving skills.
• Strong understanding and implementation of luxury and brand standards.
• Proficiency in Microsoft Office and F&B/POS systems is an advantage.
• Flexibility to work shifts, weekends, and…