Assistant Banquet Manager

We invite you to join the world of luxury hospitality at Raffles amp Fairmont Doha as our new Assistant Banquet Manager The Assistant Banquet Manager at Raffles Doha and Fairmont Doha is responsible for coordinating and managing corporate events conferences meetings exhibitions incentive groups and social functions The role supports the MICE Sales and Events teams in delivering exceptional guest experiences maximizing event revenue and ensuring seamless coordination between clients and hotel departments in line with the luxury standards of both brands

Oversee the operational planning and execution of meetings conferences exhibitions incentive groups and corporate events

Coordinate with Banquets Food amp Beverage Culinary Front Office Housekeeping and AV IT teams to ensure seamless event delivery

Prepare and review Banquet Event Orders BEOs function sheets event schedules and operational checklists

Conduct pre-event briefings and communicate client requirements event timelines and service expectations to all relevant departments

Supervise event setup room layouts audiovisual requirements signage and overall venue readiness

Monitor event operations to ensure adherence to established service standards and client specifications

Conduct regular inspections of meeting rooms conference facilities and event spaces to ensure readiness and presentation

Manage last-minute changes operational challenges and special requests efficiently

Ensure smooth coordination of group arrivals accommodation requirements meeting schedules and transportation arrangements

Monitor food and beverage service delivery banquet operations and event flow throughout each function

Ensure compliance with health safety hygiene and security procedures during events

Handle client concerns and resolve operational issues promptly to maintain guest satisfaction

Monitor event resources equipment availability staffing levels and operational efficiency

Supervise and support event team members ensuring clear task allocation and consistent service delivery

Conduct post-event reviews gather client feedback and identify opportunities for operational improvement

Maintain accurate event documentation operational reports and departmental records

Ensure all events reflect the luxury service standards and brand expectations of Raffles Doha and Fairmont Doha

Bachelor s degree or diploma in Hospitality Management, Hotel Administration, or a related field

Minimum 3 5 years of experience in MICE operations, banquet operations, conference services, or event management within a luxury hotel environment

Previous supervisory or team leadership experience in meetings and events operations

Strong knowledge of event planning, banquet operations, function room setups, and audiovisual requirements

Experience coordinating with multiple hotel departments to ensure seamless event execution

Proficiency in hotel management and event systems, such as Opera, Delphi, or equivalent platforms

Excellent organizational, communication, and problem-solving skills

Ability to manage multiple events simultaneously in a fast-paced environment

Strong leadership skills with the ability to supervise, motivate, and develop team members

Excellent guest relations skills and a commitment to luxury service standards

Strong attention to detail, flexibility, and the ability to handle last-minute operational changes

Good knowledge of health, safety, hygiene, and hotel operational procedures

Fluency in English and Arabic languages

Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions

Foster an inclusive environment where every individual feels valued and respected

Create an environment where colleagues are empowered, supported and recognized