Payroll Coordinator

The Payroll Coordinator is responsible for supporting the accurate and timely processing of payroll while ensuring compliance with company policies and applicable labor regulations. The role also manages payroll-related documentation, employee salary certificates, pay slip requests, and maintains records relating to employee benefits, including private medical insurance and workers' compensation. The Payroll Coordinator works closely with Finance, HR, and external service providers to ensure payroll and employee records are maintained accurately and confidentially.

• Coordinate and support the end-to-end payroll process for all employees.
• Review payroll inputs, including new hires, resignations, salary changes, promotions, allowances, deductions, and unpaid leave.
• Verify employee attendance and leave data for payroll processing where applicable.
• Ensure payroll is processed accurately and within established deadlines.
• Reconcile payroll reports and identify discrepancies prior to payroll approval.
• Coordinate with Finance to ensure payroll files and reports are submitted accurately and on time.
• Maintain payroll records and ensure all payroll documentation is complete and up to date.
• Respond to employee payroll-related inquiries in a timely and professional manner.

• Prepare and issue employment salary certificates upon employee request.
• Generate and distribute monthly pay slips while maintaining confidentiality.
• Process payroll-related letters and employment documentation as required.
• Maintain accurate employee payroll files and supporting documentation.

• Maintain and regularly update the database of employees enrolled in the company's private medical insurance scheme.
• Coordinate employee additions, removals, and changes with the medical insurance provider.
• Maintain records relating to workers' compensation insurance and ensure employee information remains current.
• Support HR with benefit audits and annual renewals by preparing required employee data.

• Maintain confidential payroll and employee records in the HR Information System (HRIS).
• Ensure payroll documentation complies with internal policies and applicable labor laws.
• Prepare payroll reports and employee data for internal audits when required.
• Support continuous improvement initiatives to enhance payroll accuracy and efficiency.

• Assist with onboarding and offboarding activities that impact payroll.
• Coordinate with HR and Finance regarding employee employment status changes.
• Provide administrative support to the HR team as required.
• Perform other duties assigned by the HR Manager.

• Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field.
• 2–4 years of experience in payroll administration, HR operations, or payroll coordination.
• Experience working with HRIS and payroll systems is preferred.
• Previous experience supporting employee benefits administration is an advantage.
• Understanding of payroll processes and payroll compliance requirements.
• Familiarity with employee records management and HR administration.
• Basic knowledge of labor legislation and payroll regulations.
• Understanding of employee benefits administration, including medical insurance, is desirable.

• Strong attention to detail and high level of accuracy.
• Excellent organizational and time management skills.
• Strong numerical and analytical abilities.
• Proficiency in Microsoft Excel, Word, and HRIS/payroll software.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong customer service orientation with the ability to respond effectively to employee queries.