QNB- Senior Vice President, Sales
Job in
Doha, Qatar
Listing for:
QNB Group
Full Time
position
Listed on 2026-01-31
Job specializations:
-
Management
Client Relationship Manager, Business Management
Salary/Wage Range or Industry Benchmark: 600000 - 800000 QAR Yearly
QAR
600000.00
800000.00
YEAR
Job Description & How to Apply Below
Position: QNB3562 - Senior Vice President, Sales
Overview
About QNB:
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has grown to be the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence extends to more than 31 countries across three continents, serving up to 20 million customers with 28,000+ employees, 1,000 locations, and 4,300 ATMs. QNB has high credit ratings and has received various awards.
The group also maintains an active community support program.
Role Summary
The incumbent is directly responsible for leading the team selling Qatari (GCC) Equities and fixed income products to institutional clients locally, regionally, and globally. The SVP of Sales identifies client needs, grows revenue, and oversees development and integration of QNBFS Customer Services delivery channels (Institutional, Corporate, HNWI, Retail) including Call Center and help desk. The role involves developing strategic relationships and marketing Liquidity Provisioning/Market Making services and Service Agreements to potential LP clients, representing the value proposition to prospects and existing clients.
The incumbent collaborates with the Head of Research and Head of LP/Market Making to match LP clients with targeted investors, organize road shows, and prepare presentations. The SVP monitors customer satisfaction, builds a long-term active pipeline, and ensures the delivery of exceptional documents and presentations. The incumbent is responsible for the development, implementation, and maintenance of QNBFS policies and procedures.
Role Description Develop a sales strategy and plan aligned with market trends, objectives, client segments, regulatory regime, and the bank’s strengths and weaknesses.Develop QNBFS Customer Service strategy/plan in consultation with QNBFS department heads.Grow and manage pipeline based on targets, forecasts, and performance goals; monitor service levels to increase customer retention.Operate within defined departmental budgets.Implement and monitor KPI and best practices for sales and customer service / Call Center performance.Promote cost consciousness, efficiency, and productivity to minimize costs and optimize benefits for the bank.Delegate authority within powers and monitor execution by staff.Demonstrate understanding of key drivers of financial and non-financial performance.Strengthen distribution channels and monitor QNBFS delivery channels and call center.Stay abreast of market research to develop service delivery channels for attracting and retaining customers.Develop close relationships with CEOs/CFOs/CIOs and senior managers; gather competitive information to target offerings.Collaborate with Trading/Research to develop marketing themes; travel as needed to regional institutions.Resolve customer complaints promptly and professionally.Host events and investor roadshows for institutional clients to demonstrate offerings.Coordinate public relations communications with QNB Group Communications per SLA for press releases, presentations, and online content.Develop and expand institutional client relationships to broaden distribution of QNBFS services/products globally.Manage sales force and leverage delivery channels to meet targets; consolidate and approve sales targets; reconcile targets with top-down objectives.Set realistic yet challenging targets with the QNBFS CEO; ensure timely resolution of audit tasks; distribute weekly sales reports; establish performance-based incentives for sales staff; gather competitive information.Comply with information security policies (ISO 27001) and maintain leadership to ensure effective controls and resources.Oversee recruitment, motivation, guidance, and high performance aligned with the bank’s values.Comply with applicable legal, regulatory, and internal compliance requirements (AML & CTF, sanctions, data protection, fraud, whistleblowing, conflicts of interest, insider dealing); follow the Three Lines of Defence for risk management; support Conduct Risk and Operational Risk frameworks; complete mandatory training.Attend mandatory seminars and maintain required competences.Qualifications
Bachelor’s or Master’s degree in…
Position Requirements
10+ Years
work experience
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