Operations Control Resource Allocator | Aviation Services | Airways Group

Overview

Begin your journey with us.

Calling all ambitious & talented professionals to be part of our Talent Community within the Qatar Airways Group.

As our network is growing, we are always looking to grow our team based in Doha, Qatar.

We are continually looking for professionals to be part of the Qatar Airways Group for below skill set:

Operations Control Resource Allocator

Lead the provision on the operational services at the designated areas such as (but not limited to) check-in counters, boarding gates, transfer desk, offices, Ramp, lost & found, Trolley, Porterage customer care and baggage services, ensuring adherence to international safety and security standards providing services as per the laid down service standards to uphold the airline's exemplary image. Additionally, oversee the Customer Care team, focusing on providing exceptional, timely, and dignified assistance to Passengers with Disabilities (PWDs) while maintaining operational efficiency and fostering a culture of empathy and continuous improvement.

Responsible for ensuring that resource allocation for non-supervisory positions and less complex area of ground handling operations resource allocation and below roles is conducted fairly and in accordance with established operational business rules integrated into the Resource Allocation system. In the designated resource allocation area, confirm the availability of resources for each shift based on system updates and the roster. Monitor the situation to assess task demands and resource availability.

Assign all flight-related tasks in accordance with the system, ensuring compliance with business rules and the operational qualifications of staff as defined in the resource allocation system.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

• High School Qualification with Minimum 2 years of job - related experience

OR

• Bachelors Degree or Equivalent with Minimum 1 years of job-related experience.

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.