OliOli Venue Manager

About the job [Oli Oli® Doha] Venue Manager

Position: Venue Manager

Oli Oli® Doha is inviting candidates to join an amazing group of people and help their mission to deliver exciting, joyful, differentiated, world‑class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration.

Oli Oli® (means joy in the Hawaiian language) is a multiple award‑winning contemporary children’s museum. Founded by a group of parents who are passionate about open‑ended, non‑judgmental play, Oli Oli® entails 6 interactive galleries comprising over 45 hands‑on exhibits.

The awesome team at Oli Oli® comes from 20 countries, including France, India, Tunisia, Mexico, South Africa, Germany, Taiwan, Algeria, Kazakhstan, Kenya, Sri Lanka, Philippines, Ghana, Morocco, Pakistan, Bangladesh, Egypt, North Macedonia, Sudan, and Lebanon. Find out more information about Oli Oli® Doha @ http://(Use the "Apply for this Job" box below). or

We are young parents who have been blessed to follow our dream. Our dream is for children to be happier, more creative, more imaginative, more informed, inspired, aware, balanced, and amazed. We aim to see joy on children’s faces.

The Venue Manager will be the brand ambassador for Oli Oli® and lead day‑to‑day operations at Oli Oli® Doha. Their responsibilities will include (a) adhering to Oli Oli® brand standards and values; (b) embedding Oli Oli® Doha in the local community and overseeing all aspects of guest engagement and satisfaction, including leading and inspiring a team of approximately 40 professionals; (c) implementing the creative calendar (events, activations, camps, installations, and more) provided by the corporate office;

(d) fostering a culture of flawless execution of guest experiences and continuous improvement; (e) overseeing back‑of‑house functions, including HR, Admin, Procurement, Finance, and Operations; (f) taking ownership of the venue’s financial performance and providing leadership to the sales & marketing team; (g) overseeing facilities and exhibit management; and (h) reporting to and collaborating with the Oli Oli® corporate office.

• Oversee guest engagement and ensure children and families have an awesome and memorable experience at Oli Oli® Doha.
• Establish the venue as the premier destination for children’s activities (for residents and tourists) and promote it as an informal learning environment to local schools and educational groups.
• Regularly gather and analyze guest feedback to continuously improve services and promptly resolve issues.
• Ensure a safe environment for both guests and staff through proper training and safety protocols.

• Collaborate with Oli Oli® corporate office while providing leadership and direction to the Doha team on a day‑to‑day basis.
• Ensure the team understands and embodies Oli Oli®'s purpose and values.
• Supervise the management team’s performance, provide regular feedback, and support development.
• Manage frontline staff to ensure they are well‑prepared for group visits and special programs.
• Foster a positive, guest‑centric, and team‑oriented culture.
• Promote clear and open communication within the team.
• Boost morale through recognition, motivation, training, and collaboration.
• Inspire the team to create an engaging experience for all guests.
• Develop a training schedule, including external experts when needed.

• Optimize revenue (while adhering to brand standards) by focusing on sales and marketing efforts tailored to the local market, collaborating closely with the corporate office on marketing campaigns and the calendar.
• Take full ownership of the venue's profitability by carefully balancing complex and competing priorities.
• Prepare monthly reports on the venue's overall performance in accordance with budgets and KPIs.

• Create the execution framework to deliver a variety of creative programs throughout the year.
• Develop a solid understanding of the programs and prepare the execution plan on a quarterly basis; prepare the team and ensure they have clarity and…