QNB- Assistant Vice President - Innovation

About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

The overall role for the position is to assist the SVP/ VP Innovation to drive cultural change around one dedicated strategic innovation theme. The incumbent will manage and monitor all innovation initiatives within his/ her scope in order to ensure that they are implemented and completed within the defined time, budget and requirements with the support of the originally allocated resources.

The incumbent will also be responsible for developing, driving and rolling out appropriate tracking metrics for regular reporting to core stakeholders at a project, initiative and program level. He/ she is also responsible for actively maintaining and updating the established ecosystem.

• Shareholder & Financial:
• Establish and maintain strong working relationships across all business and support units as well as countries across QNB Group
• Assist SVP/ VP in identifying, exploring and validating one or several Strategic themes: AI/ ML, API/ Open banking, Platforms and marketplaces, Robotics and automation
• Own post-mortems on completed innovation initiatives to ensure that they delivered the forecasted value creation to the Group
• Assist other departments in identifying, analyzing and monitoring external innovation trends
• Manage the roll out of appropriate innovation tracking metrics for regular reporting to core stakeholders at a project, initiative and program level
• Supervise the update of established performance metrics
• Implements KPI’s and best practices for Assistant Vice President Innovation role.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
• Support the SVP/ VP Innovation to successfully run the innovation agenda
• Foster and empower employees to create a bottom-up innovation culture in which participants share ideas to improve existing products/ services
• Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions
• Manage activities centered around instilling the innovation culture at QNB, such as innovation days, hackathons, innovation lab, etc.
• Supervise in the preparation of regular updates to the Executive Management on global innovative trends, status of current QNB innovation initiatives and impact of completed innovation projects
• Act as a coach and support for SMEs in the evaluation stage - Act as a content owner for the Innovation Learning and Development resources accessible to the QNB employee base
• Internal (Processes, Products, Regulatory):
• Obtain mandate, inputs and overall direction from EVP/ SVP/ VP Innovation on specific initiatives
• Supervise the development and preparation of all policies/ processes and procedures as well as standards
• Coordinate the innovation execution by managing the portfolio of group-wide…