Senior Manager GS Network Operations Airways Group

Position Overview

Senior Manager GS Network Operations at Qatar Airways Group in Doha, Qatar provides strategic leadership for ground services network operations across the region. The role is accountable for end-to-end station lifecycle management, regulatory compliance, operational excellence, and consistent delivery of high customer service standards aligned with Qatar Airways corporate vision and ground services strategy.

• Country:
  Qatar
• City:
  Doha
• Industry: Airlines/Aviation
• Function:
  Management
• Salary:  monthly (Market estimated)
• Gender: Any
• Candidate Nationality:
  Any
• Job Type: Full-time

• Lead and execute new station launches, ensuring full readiness across staffing, training, branding, operational support, and contingency planning
• Act as the primary escalation point for Ground Services policies, ensuring alignment with operational needs and regulatory requirements
• Translate corporate objectives into actionable regional and station-level operational plans
• Oversee airport ground operations including customer service, check-in, baggage, boarding, ramp operations, budgeting, and disruption management
• Drive operational efficiency, cost control, safety, and security compliance across all managed stations
• Lead workforce planning, development, succession, and performance improvement initiatives across the region
• Ensure consistent delivery of high customer service standards through Airport Managers and station teams
• Monitor and improve KPIs and SPIs including on-time performance, baggage handling, and service quality
• Plan and implement new airport operations in line with corporate expansion strategies
• Manage and control annual regional and station budgets, ensuring financial governance and compliance
• Respond to audit findings and ensure timely corrective actions across all stations
• Oversee third-party ground handling agents and suppliers, driving performance and cost efficiency
• Ensure emergency response readiness and compliance with safety and security regulations
• Provide leadership, guidance, induction, and coaching to Airport Managers and Regional Managers

• Bachelor's degree with a minimum of 12 years of experience in airline, airport, or ground handling management
• At least 5 years of senior management experience within airline or airport operations
• Strong expertise in ground handling and airport operations
• Proven ability to manage geographically dispersed teams across multiple countries
• Strong data analysis, reporting, and resource planning capabilities
• Demonstrated leadership development and team-building experience
• Strong stakeholder management, communication, and decision-making skills

• Senior leadership role within a globally recognized airline group
• Opportunity to influence and shape ground operations across an international network
• Exposure to large-scale airport operations and expansion programs
• Competitive compensation and executive career progression
• Multicultural and high-performance working environment based in Doha, Qatar

Qatar Airways Group is a leading global aviation organization headquartered in Doha, Qatar, operating a diverse portfolio of airline and aviation services businesses. Known for operational excellence, rapid growth, and global connectivity, the group offers senior professionals the opportunity to lead complex international operations and contribute to one of the world's most respected airline brands.