Senior Manager Warranty Airways Group

Position Overview

Senior Manager Warranty at Qatar Airways Group in Doha, Qatar is responsible for leading end-to-end warranty and guarantee operations within Qatar Airways Technical. The role focuses on maximizing cost recovery, ensuring effective warranty claim management, and delivering strategic value across aircraft, engines, APUs, BFE, and SFE assets for both owned and leased fleets. This position plays a key role in financial governance, contract optimization, and long-term technical cost control.

Job Details:
Country:
Qatar, City:
Doha, Industry: Airlines/Aviation, Function:
Management, General Salary:  monthly (Market estimated), Gender: Any, Candidate Nationality:
Any, Job Type: Full-time.

• Lead and manage all warranty and guarantee operations across Qatar Airways Technical assets.
• Define annual warranty targets and KPIs aligned with owned and leased fleet warranty coverage.
• Develop and implement standardized warranty processes to improve efficiency and claim recovery.
• Establish systems and controls to maximize valid warranty and guarantee claims in line with contractual terms.
• Lead and develop a high-performing, cross-functional warranty team.
• Monitor team performance to ensure achievement of departmental financial and operational targets.
• Optimize workforce planning to ensure timely claim submission and reduce dispute risk.
• Collaborate with VP Technical Strategic Procurement on department structure, workforce planning, and budget control.
• Ensure capital expenditure and warranty recoveries align with approved financial governance frameworks.
• Build strong partnerships with internal technical stakeholders to ensure timely access to claim data and documentation.
• Strengthen professional relationships with OEMs, vendors, repair agencies, and overseas partners to streamline claim processes.
• Liaise with Senior Manager Procurement on contracts containing warranty or guarantee clauses prior to signing.
• Provide expert input on warranty coverage requirements during contract negotiation and review.
• Support senior leadership with data-driven insights on warranty performance, risk, and cost recovery.

• Qualification in Aeronautical, Mechanical, or Electrical Engineering.
• High school or vocational qualification with a minimum of 12 years of relevant experience, or bachelor's degree with a minimum of 10 years of relevant experience.
• Proven management experience in warranty operations and warranty-related contracts.
• Strong aviation technical knowledge covering engineering and maintenance operations.
• Solid understanding of aviation maintenance support contracts and warranty agreements.
• Experience working within aviation maintenance or engineering environments.
• Demonstrated experience engaging senior stakeholders and executive leadership.
• Strong knowledge of data management, systems, and process automation.
• Excellent leadership, mentoring, and team development capabilities.
• Strong ability to balance commercial risk and reward within policy frameworks.

• Senior leadership role within one of the world's leading airline technical organizations.
• Direct impact on cost optimization and financial performance at enterprise level.
• Opportunity to influence strategy, systems, and long-term technical governance.
• Exposure to complex, high-value aviation assets and contracts.
• Multicultural and professional working environment based in Doha, Qatar.

Qatar Airways Group is a globally recognized aviation organization headquartered in Doha, Qatar, operating a diverse portfolio of airline, airport, and technical services businesses. Renowned for operational excellence, innovation, and sustained growth, the group offers senior professionals the opportunity to shape strategy, drive value, and build long-term careers within a world-class aviation environment.