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Bilingual Call Center Team Lead Ops & Coaching
Job Description & How to Apply Below
Confidential Company in Doha, Qatar is seeking a Call Center Team Leader to lead and manage a team of agents. Responsibilities include monitoring service levels, handling escalations, and ensuring quality standards are met.
The ideal candidate should have at least 5 years of experience in call center operations, strong leadership skills, and be fluent in Arabic and English. This role is essential for enhancing customer satisfaction and achieving operational targets.
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