Operations Director

OVERVIEW

The Operations Director is responsible for planning and governance and for overseeing the successful delivery of the projects output including technical results and financial profitability, he/she provides with operational oversight and technical support for projects, directs and coordinates the projects based on company policies, goals, and objectives to ensure an efficient working environment and those deadlines are met consistently.

Assist in leading the overall operations, business development, and strategic direction of the business. Provide strong leadership, client relationship management, and a deep understanding of design processes, project management, and consultancy services.

Ensure profitability, quality delivery, and growth of the company in line with its vision.

• Develop and implement business strategies to achieve revenue and growth targets.
• Oversee company operations, ensuring efficiency and compliance with industry standards.
• Drive innovation and maintain competitive positioning in the market.

• Identify new business opportunities and build relationships with developers, consultants, and contractors.
• Lead proposal development, pricing strategies, and contract negotiations.
• Represent the company at industry events and networking forums.

• Ensure timely and quality delivery of consultancy and PMC projects.
• Monitor project budgets, timelines, and resource allocation.
• Resolve escalated client issues and maintain high customer satisfaction.

• Recruit, mentor, and manage design and project management teams.
• Foster a collaborative and creative work environment.
• Set performance goals and conduct regular evaluations.

• Prepare, implement and achieve budgeted turnover, gross margin and net profit targets to ensure profitability and growth of the business.
• Prepare annual budgets and monitor financial performance.
• Optimize operational costs and improve profitability.
• Ensure compliance with financial and legal regulations.

• Maintain adherence to design standards, building codes, and sustainability practices.
• Implement quality assurance processes across all projects.

Bachelor’s Degree in a construction-related discipline.

Strong leadership skills and be able to make critical decisions.

• Client liaison management.
• Good knowledge of budgeting and resource allocation procedures.
• Good knowledge and handling of project and program management.
• Ability to find innovative ways to resolve problems.
• Experience in operations or mega-project/program in the Middle East.
• Fluent in English.