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Job Description & How to Apply Below
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Job LocationBanana Island Resort Doha By Anantara
Key Responsibilities Operations Management- Manage day‑to‑day outlet operations, including opening and closing procedures.
- Monitor inventory levels and ensure timely replenishment.
- Supervise and train staff to deliver excellent customer service.
- Create staff schedules and manage performance evaluations.
- Address customer concerns promptly and professionally.
- Maintain a welcoming environment to enhance the customer experience.
- Drive sales to meet or exceed targets.
- Implement promotions and upsell products/services.
- Ensure adherence to safety, hygiene, and company policies.
- Prepare daily and weekly reports on sales, expenses, and staff performance.
- Bachelor’s degree in business, hospitality, or related field (preferred).
- 2‑5 years of experience in a hospitality managerial role.
- Strong leadership, communication, and organizational skills.
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