Head of Delivery, Degree Programs

Founded in 1881 by the Paris Chamber of Commerce, HEC Paris is a leading European business school with the ambition to make a positive impact on both business and society. Its mission is driven by a unique “Think, Teach, Act” approach, aimed at fostering a more inclusive, sustainable, and prosperous world. With 167 research professors from around the globe, HEC Paris produces and shares cutting‑edge knowledge with over 5,000 students from more than 130 countries.

Its campus serves as a true laboratory of innovation and dialogue, fully engaged with the world’s diversity and global challenges.

In 2010, HEC Paris joined Qatar Foundation to bring world‑class management education programs and research to Doha and the region. Through its portfolio of programs and its local research activities, HEC Paris, Doha contributes to corporate competitiveness in the global economy, fully aligned with Qatar National Vision 2030 and supporting the transformation of Qatar into a sustainable, competitive, and knowledge‑based economy.

In addition to offering degree programs, the school partners with corporate clients in Qatar and the region to design and deliver customized executive programs addressing current business and organizational challenges.

HEC Paris is an exceptional workplace, located in state‑of‑the‑art premises in downtown Msheireb, at the heart of Doha. Joining HEC Paris, Doha is a unique opportunity to be part of a close‑knit community of talented individuals united around five core values:
Curiosity, Excellence, Diversity, Responsibility, and Entrepreneurial Spirit.

Full‑time position reporting to the Director of Operations

The Head of Delivery, Degree Programs is responsible for the successful delivery of all degree programs, ensuring smooth operations, high service standards, and consistently positive participant experience. The role oversees the delivery team, sets priorities, and works closely with academic leadership, faculty, HEC Paris Main Campus, and internal stakeholders to ensure the successful delivery and continuous improvement of Degree Programs in line with HEC Paris standards.

• Lead the end‑to‑end delivery of all Degree Programs, overseeing program planning, scheduling, logistics, faculty coordination, learning resources, and participant services, while ensuring alignment with academic standards, institutional policies, operational objectives, and participant expectations.
• Define and lead the program delivery model, operating processes, and service standards for Degree Programs, ensuring consistency and continuous improvement.
• Own the participant experience across the full program lifecycle, ensuring high service standards and effective communication.
• Monitor delivery performance, identify operational risks or bottlenecks, and implement corrective actions where required.
• Lead the optimization of data management, reporting tools, and workflows to enhance operational efficiency and decision‑making.
• Work closely with academic leadership, faculty, and HEC Paris Main Campus to uphold academic quality, ensure compliance, and maintain the consistent application of academic policies and standards across all Degree Programs.
• Ensure the accuracy, compliance, and audit readiness of academic records, grades, credits, certifications, and official documentation.
• Own budget planning, forecasting, cost control, and resource allocation for Degree Programs.

• Lead collaboration with B2C, Admissions, Finance, Marketing, and other key stakeholders to ensure effective and coordinated program delivery.
• Build and maintain strong relationships with academic leadership, faculty, participants, advisors, and HEC Paris Main Campus.
• Represent the Degree Programs Delivery function in institutional projects, working groups, and management discussions.
• Act as the primary point of coordination between operational and academic stakeholders to support the successful delivery of Degree Programs.
• Lead, develop, and support the Degree Programs Delivery team, fostering a collaborative, service‑oriented, and high‑performing culture.
• Set…