Facilities Manager

Join the Team at ABYAT - Your Gateway to Retail Excellence!

Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.

Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.

Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.

The Facility Operations Manager is responsible for overseeing all facility management operations across the Head office, showroom and supporting facilities, ensuring a safe, efficient, and well-maintained environment for customers and employees. The role manages maintenance, security, housekeeping, fit‑out projects, contractor performance, and facility services while ensuring compliance with operational standards and service level agreements.

• Manage daily facility operations including maintenance, housekeeping, security, landscaping, and technical services.
• Oversee preventive and corrective maintenance programs for building systems, equipment, and infrastructure.
• Manage outsourced facility management service providers and monitor their performance against SLAs.
• Lead fit‑out, renovation, and refurbishment projects while ensuring quality, budget, and timeline compliance.
• Manage the Facility Management (FM) ticketing system and ensure timely closure of maintenance requests.
• Coordinate MEP, civil, HVAC, plumbing, electrical, and general maintenance activities.
• Ensure compliance with health, safety, fire protection, and regulatory requirements.
• Develop maintenance schedules to maximize asset reliability and minimize operational disruptions.
• Monitor facility operating costs and manage maintenance budgets effectively.
• Conduct regular facility inspections and identify opportunities for continuous improvement.
• Coordinate emergency response activities and business continuity plans.
• Prepare operational reports, maintenance KPIs, and contractor performance evaluations.
• Work closely with Retail Operations, Security, Procurement, and Commercial teams to support business operations.

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Facilities Management, or a related engineering discipline.

• Minimum 8–10 years of experience in Facility Management, Building Operations, or Property Management.
• Minimum 3 years in a supervisory or managerial role.
• Experience in retail, shopping malls, commercial buildings, or large-scale facilities is highly preferred.

• Strong knowledge of facility management operations, including MEP systems, HVAC, electrical, plumbing, civil maintenance, and building infrastructure.
• Hands‑on experience with Facility Management (FM) Ticketing/CAFM systems is mandatory
  .
• Strong understanding of preventive and corrective maintenance planning.
• Experience managing outsourced facility management providers and service contracts.
• Knowledge of health, safety, fire protection, and statutory compliance requirements.
• Strong project management skills for fit‑out and renovation projects.
• Excellent contractor management and stakeholder coordination skills.
• Strong budgeting, reporting, and analytical capabilities.
• Proficiency in Microsoft Office and facility management software.