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CX Transformation & Engagement Lead

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: Qatar Airways
Full Time position
Listed on 2026-07-13
Job specializations:
  • Management
  • Business
Salary/Wage Range or Industry Benchmark: 250000 - 450000 QAR Yearly QAR 250000.00 450000.00 YEAR
Job Description & How to Apply Below

Qatar Airways in Doha seeks a Customer Experience Engagement Manager within Product Development and Design to lead CX transformation initiatives across the organisation, reporting to the Senior Manager, Customer Journey Design and Standards.

You will coordinate cross‑functional owners from ground operations to digital, develop the connected journey and personalisation strategies, and ensure communications stay aligned with the brand and service standards.

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