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Job Description & How to Apply Below
Qatar Airways is seeking a Senior Manager, Customer Journey Design and Standards, to own inflight service standards and champion end-to-end passenger experience coherence. You will define a service framework for onboard crew, map the journey from pre-departure to post-flight, and collaborate across functions to embed consistent, brand-aligned interactions.
With a strong background in premium environments, you will lead a multidisciplinary team, apply rigorous evidence, and drive CX
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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