Project Manager (Customer Service Projects

517120

17-Ago-2026

Smart Infrastructure

Customer Services

Mid-level Professional

Business Unit:
Smart Infrastructure (SI)
Organization:
Electrification & Automation (EA)
Department:
Customer Services (CS)

Location:

Qatar / Assigned Territory

The Project Manager is responsible for the end-to-end management and successful execution of Medium Voltage (MV) and Low Voltage (LV) switch gear, protection systems, Substation Automation Systems (SAS), and Digital Power projects within the Customer Services (CS) business.

The role ensures that projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, and quality requirements. The Project Manager serves as the primary customer interface and is accountable for project profitability, customer satisfaction, risk management, and operational excellence throughout the project lifecycle.

The position includes retrofit, modernization, upgrade, replacement, maintenance, testing and commissioning, protection relay migration, automation system upgrades, cybersecurity enhancements, and digital service solutions.

• Lead and manage multiple customer service projects from order intake through final acceptance and warranty closure.
• Develop project execution plans, schedules, resource plans, risk registers, and communication plans.
• Ensure compliance with PM@Siemens principles, customer requirements, and contractual obligations.
• Coordinate engineering, procurement, manufacturing, logistics, installation, testing, commissioning, and handover activities.
• Monitor project progress and implement recovery plans when required.
• Conduct project review meetings with internal and external stakeholders.
• Manage MV/LV switch gear projects.
• Lead protection and automation project teams.
• Be responsible for commercial and financial management, including profit and loss (P&L) accountability.
• Serve as the primary point of contact for customers and establish and maintain strong customer relationships.
• Ensure compliance with Health, Safety, and Environment (HSE) standards and promote Siemens' Zero Harm Culture.
• Ensure adherence to Siemens Quality Management requirements.
• Lead cross-functional project teams and coordinate project activities effectively.
• Identify, assess, and mitigate project risks throughout the project lifecycle.

• Bachelor's Degree in Electrical Engineering.

• Master's Degree in Electrical Engineering, Project Management, or Business Administration (MBA).
• Professional certifications such as PMP (Project Management Professional), Siemens Certified Project Manager, PRINCE2 Practitioner, PMI-SP, NEBOSH, or IOSH.

• Minimum of 8-12 years of experience in power distribution, protection, and automation systems.
• Minimum of 5 years of project management experience.
• Proven experience in MV/LV switch gear projects.
• Strong experience in protection and automation projects.
• Experience in both brownfield and greenfield projects.
• Experience managing projects within utility, infrastructure, transportation, commercial, industrial, water, oil & gas, and energy sectors.
• Experience in customer service, retrofit, and modernization projects is highly preferred.

• 2 to 3 days of mobile working per week as a global standard.
• A diverse and inclusive culture.
• An environment where everyone can bring their whole self to work and feel a sense of belonging.
• A strong foundation for personal and professional development.
• A wide variety of learning and development opportunities.

Siemens is dedicated to quality, equality, and valuing diversity. We encourage applications that reflect the diversity of the communities in which we operate. Siemens is an equal opportunity employer and does not unlawfully discriminate on any grounds. We are committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, services, programs, and activities.

At Siemens, we are constantly challenging ourselves to build a better future. We need the most innovative and diverse digital minds to help develop tomorrow's reality.